Cancellation and Refund
Order Cancellation:
- If you ordered a book but changed your mind before it was shipped or processed, you might be able to cancel the order.
Retunrn Policy:
- Returns will be accepted only if the customer has received product in damaged condition, Product not as described.
Conditions:
- Books should be returned in their original condition, without any significant damage, markings, or signs of wear and tear.
The customer should generate a return request within 24 Hour of receiving the order. No return and refund request will be accepted post 24 Hour of receiving the order.Â
Proof of Purchase:
- Customers may need to provide a receipt or proof of purchase when returning a book to confirm it was bought from Krado Retail.
Refund Method:
- Depending on the store’s policy, refunds for returned Product, issued a refund back to the original payment method.
